Terms & Conditions

1. Introduction

Welcome to “Jewel Of The Caribbean.” These Terms and Conditions outline the rules and regulations for the use of our restaurant services, including reservations, dining, and events. By accessing or using our services, you agree to comply with these Terms and Conditions.

2. Reservations

    • Reservations can be made online, by phone, or via email.

    • We recommend making reservations in advance to ensure availability.

    • We may require a deposit for large group bookings or special events.

    • If you need to cancel or modify your reservation, please contact us at least 24 hours in advance.

3. Pricing and Payment

    • All prices listed on our menu are inclusive of VAT but exclude service charges.

    • Payment can be made by cash, debit card, or credit card.

    • Prices are subject to change without prior notice. We will inform you of any changes when you place your order.

4. Cancellation and No-Show Policy

    • Cancellations made less than 24 hours before the reservation time may be subject to a cancellation fee.

    • In the case of a no-show, we reserve the right to charge a fee equivalent to the deposit (if applicable).

5. Dietary Requirements and Allergies

    • We strive to accommodate dietary requirements and allergies. Please inform us of any specific needs when making your reservation or upon arrival.

    • While we take precautions, we cannot guarantee that our dishes are free from all allergens.

6. Conduct and Dress Code

    • We expect all guests to conduct themselves in a respectful and courteous manner.

    • We reserve the right to refuse service or remove any guest who exhibits inappropriate behavior.

    • Smart casual attire is recommended. We reserve the right to refuse entry to guests who do not adhere to our dress code.

7. Gift Vouchers

    • Gift vouchers are available for purchase and are valid for a specified period as stated on the voucher.

    • Vouchers are non-refundable and cannot be exchanged for cash.

    • Vouchers must be presented at the time of payment and cannot be used in conjunction with other offers or discounts.

8. Events and Private Dining

    • For private events, a deposit may be required to secure the booking.

    • Final guest numbers and menu selections must be confirmed at least 7 days prior to the event date.

    • Any changes made after this time may incur additional charges.

9. Limitation of Liability

    • “Jewel Of The Caribbean” will not be held liable for any loss, damage, or injury sustained by guests while on our premises, except where such liability cannot be excluded by law.

    • We do not accept responsibility for the loss or damage of personal belongings.

10. Privacy Policy

    • Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

11. Amendments to Terms and Conditions

    • We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on our website.

    • Continued use of our services after any amendments constitutes acceptance of the new Terms and Conditions.

12. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

“Jewel Of The Caribbean”
Van Woustraat 110H, 1073LS Amsterdam
Phone: +31 0622015051
Email: reserveringen@jewelofthecaribbean.com

Conclusion

Thank you for choosing “Jewel Of The Caribbean.” We look forward to providing you with an unforgettable dining experience. Your satisfaction is our priority, and we are committed to upholding the highest standards of service and quality.

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